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Email not sent

In this group

Can't receive OTP / login code
Invite email not received

On this page

After this guide you'll be able to
Step by step
Verify the recipient address
Check spam folders
Retry from the product
Review Notifications settings

In this group

Can't receive OTP / login code
Invite email not received

Email not sent

When confirmations or system mail never arrive, verify the address, spam folders, and salon notification settings before assuming the booking failed.

3 minutes
Beginner
Updated Jul 22, 2026

After this guide you'll be able to

Verify the recipient address
Check spam and retry once
Open Notifications settings when prefs may be off

Step by step

Verify the recipient address
Check for typos on the customer or staff profile.
Check spam folders
Ask the recipient to search for TeqBook or the salon name.
Retry from the product
If the UI offers resend, wait a moment and try once more.
Review Notifications settings
Owners should confirm Settings → Notifications still allows the message type. Use Send test when diagnosing delivery.

Local development

In local development, transactional email may be disabled — bookings can still succeed without delivery.

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Next recommended · Lesson 2Notification test email failed

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