Step by step
Open Settings → No-show
Go to Settings → No-show (No-show policy).
Set max strikes and warning
Choose max no-shows before block and the warning threshold that shows a badge on the customer.
Toggle auto-block and reset
Enable Auto-block customers who reach max no-shows when you want automatic blocking, and set reset-after days when shown.
Save and cross-check impact
Save. For what online bookers experience today, read Configure no-show policy for public bookers in Online booking.