Convert a waitlist request to a booking

Step by step

1. 1

   Open Waitlist

   Go to Bookings → Waitlist. Filter to Notified (or find the row with search).

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2. 2

   Choose Convert to booking

   On the row, choose Convert to booking. Continue with the booking flow for that customer and service.

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3. 3

   Pick the time and save

   Choose an available time that fits the service and staff, then save the booking so it appears on Calendar.

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4. 4

   Check the waitlist status

   Return to Waitlist and confirm the entry moves to Booked (use the Booked filter if needed).